Child Care Subsidy | Lilypad ELC

FAQ

Frequently Asked Questions

Answers to the most commonly asked questions.

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We’re open 7am to 6pm (Monday to Friday). For more information, please get in touch.

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Have a question? You can contact us by phone or email, whichever you prefer.

  • Located in Ryde

We’re on the 2nd floor of Top Ryde City Shopping Centre. Find out how to get here!

What is Child Care Subsidy (CCS)?

Child Care Subsidy (otherwise known as CCS) is a government fee assistance program to help families with the costs of child care. The CCS program has come into effect for all approved child care services from 2 July 2018. The subsidy is paid after the care has been provided and your child’s session report has been sent through by the child care provider.

Lilypad Early Learning centre is an approved child care service provider, so we’re more than happy to answer questions if our families require assistance. 

How Does Child Care Subsidy Work?

The single-payment Child Care Subsidy is designed to be simpler to navigate than the previous multi-payment systems, and will be paid directly to the family’s child care provider. It is then the family’s responsible to cover the difference left over. We can help our families through the process of setting up CCS.

If you’d like to book a tour or enrol, click here.

How Does this Differ from Child Care Benefit (CCB)?

Child Care Benefit (CCB) and Child Care Rebate (CCR) is no longer available as it has been combined with the new Child Care Subsidy program, effective from 2 July 2018. The means-tested Child Care Subsidy is better targeted and provides more assistance to low and middle income families.

What is an Approved Child Care Centre?

Approved child care providers are those that have been approved by the Australian Government for CCS purposes for meeting certain standards and requirements. Services must also meet the new quality standards set out under the National Quality Framework (NQF).

Examples of child care services that could be approved include:

  • Long day care
  • Family day care
  • After school care
  • Vacation care
  • In-home care
  • Occasional care

In our case, Lilypad is an approved “long day” child care provider which is eligible for Child Care Subsidy (CCS).

Who is Eligible for Child Care Subsidy?

To receive Child Care Subsidy payments, families must be assessed by Centrelink. The full list of criteria are available via the link below. To receive Child Care Subsidy payments, families must be assessed by Centrelink. Learn more.

How Much will I Receive From Child Care Subsidy?

The amount received will be dependent on a factors such as the combined annual family income, an activity test, and the type of child care service type required. Learn more.

How Do I Apply for Child Care Subsidy?

Whether you’re a new family or already enrolled, all families must be assessed in order to claim their Child Care Subsidy. Learn more.

What About Families in Special Circumstances?

The Additional Child Care Subsidy (ACCS) replaces the Special Child Care Benefit (SCCB), the Grandparent Child Care Benefit (GCCB) and the Jobs Education and Training Child Care Fee Assistance (JETCCFAA). Learn more.

Further Reading

To learn more about Child Care Subsidy, have a look at the following links:

The above are official government websites.

Any Other Questions?

If you have a question that isn’t included in our FAQ, the best thing to do is to organise a free guided centre tour with us.

How Do We Get Started?

The best way to see if Lilypad is the right child care centre for you is to come in and have a look for yourself. To organise this, click here to book your free guided tour of the centre.

We’ll show you around the centre, introduce you to your future educators and help you understand our daily routines that your child will experience. This is also a great time to meet the Centre Director and ask questions you might have.

What Our Families Say

Carolina M.
Carolina M.
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The kind of care Lilypad provides is truly priceless. I’ll never forget that most pick-up times he would refuse to go home and I would have to sit and wait until I could convince him that “it’s time to go home” – under protests, of course. For a boy, the massive indoor playground means in any weather, any day, any temperature, we can everyday play "outdoors". The fact that from 5 to 6pm kids can stay at the playground waiting for the parents means happy kids and less guilty working mum. Also all the teacher are so lovely and competent! THANK YOU!
Sarra P.
Sarra P.
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We are moving back to the UK now and I wish they had something like Lilypad in the UK where I could take my son to. I would and have already recommended Lilypad to friends that are planning on putting their child in day care. This place not only has the staff that actually enjoy what they do, but the facilities are absolutely amazing! I know I leave my son everyday and that when I pick him up he literally fights me to leave. If you are considering a child care that has it all, this is the place. Thank you all, I and Kaden will miss you all greatly.
Enku S.
Enku S.
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We have had our 1.5 year old here for four months and absolutely love the care they provide. They go above and beyond to meet his needs and make his time there as enjoyable as possible. We can ring at any time and get answers on his welfare, they build trust and actually teach your child, amazing. Cannot recommend these guys highly enough, great team, great place and awesome feedback and info, 5 stars! We also get daily emails and letters on their progress with pics and a written summary. Thank you Lilypad!
Carol A.
Carol A.
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My little boy started at Lilypad when he was 5 months and he is now nearly 3. The staff have always been very caring with regular feedback every step of the way. My boy was on a strict sleep routine and also has some food intolerances. I printed off a sheet when he first started and we sat down and went through everything with his room leader and have had no issues. He is always excited to get to class and often is sad to come home at the end of a day! I'd highly recommend Lilypad to any parent.
Amelia D.
Amelia D.
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My son Alex has been attending Lilypad since he was 2.5 years old, he was formally diagnosed with ASD when he turned 3, he is now 5 years old and in his last year attending Lilypad. Angela and Rachel have been helpful and very good with applying for inclusion support, coming up with strategies to help him learn more and providing the extra care Alex needs. Although my son is barely speaking, he feels comfortable coming to Lilypad in the morning and able to follow the routines of the day thanks to the extra effort put for Alex by his educators.
Shaveta N.
Shaveta N.
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The staff are so welcoming and warm, greeting you with a smile and they provide a very high standard of care, demonstrating calm professionalism even during their busiest times. They are such caring and loving people, they know each child’s individual needs. The kids are always involved, the activities are ever changing. My daughter is really enjoying her time over there...
Katherine H.
Katherine H.
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My daughter has been attending Lilypad since she was 12 months old. She loves her educators and they are so caring with her - every time we drop her off she gives them a big hug! Being at Lilypad has definitely encouraged my daughter's development, especially socially. It also has a lot of space for the kids to play in and they offer so many different activities & learning experiences each week. Lilypad has a good energy and is always a happy place.
Krystle L.
Krystle L.
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My elder son is 3 years old and has been going to Lilypad for 1.5 years. He absolutely loves going there. Friendly educators, huge outdoor area, a lot of activities and programs like F.A.S.T. football, Kidz That Move, Chinese/Spanish class, etc. The educators also create activities targeted at my son's interest too. About to send my other baby there soon. Would highly recommend this centre.
Suliman K.
Suliman K.
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My daughter Ava has been attending this centre since she was 14 months and now she is 4 years old. We left the centre few months ago because we moved out of Top Ryde, however my daughter was very unhappy at the new centre and cried to come back to Lilypad. After seeing the other centre, we realised how good Lilypad is, so we came back and we will definitely bring our next child here. Never had a complaint. Ava loves her educators and they are very professional and dedicated! Thank you!
Jueyin N.
Jueyin N.
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I sent my son to Lilypad when he was 11 months, he is now almost 4 yrs old. I feel this is the best childcare I ever put my son to. The childcare educators are very caring and bond very well with the children. My son Evans couldn't love the educators more! The centre management invest to create a good education programs ranging from STEM science experiments, Chinese classes every week, excursions, picture book teaching and public speaking. They also invest in good teaching materials - Duplo, picture books, puzzles and so on.
Danielle C.
Danielle C.
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I have 2 boys at Lilypad with the eldest having been there for the last 2.5 years, moving up from the toddler room right through to the preschool room. We have always found the staff to be extremely caring towards the children and the kids have always been happy there. The facilities are always clean and bright, and the kids get trips to the gym for Zumba lessons, go to the library and sometimes go on trips to the supermarket - which is great for some variety. I also love the fact that the staff turnover is much lower than other daycares (with many of the staff being there for many years) giving consistency to the children.
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Have Any Questions?

If you have any questions or would like to see the centre, we recommend that you schedule a free guided tour. 

Simply fill out the form and we’ll be touch as soon as possible. You’ll be shown around the centre, have all your questions answered, and have the chance to meet our educators. We’ll then guide you through the enrolment process, provide advice on applying for Child Care Subsidy (CCS), and anything else you might need. 

We look forward to hearing from you!

Get In Touch